Assessment of the quality of service in the field of real estate transactions: modern methodological approaches

Authors

DOI:

https://doi.org/10.25206/2542-0488-2023-8-3-131-137

Keywords:

service, real estate, quality of service, methodology, evaluation criteria, efficiency

Abstract

This article discusses topical issues related to the assessment of the quality of service in the field of real estate transactions, in particular, the theoretical and
methodological approaches to determining the quantitative value of the service quality indicator. The authors summarized the existing methods for determining the
estimated value of the service quality indicator, and outlined the subjective aspects of the considered methods. The author’s vision of the methodological support for
establishing the estimated values of service quality indicators in the field of real estate transactions is proposed.

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Author Biographies

Kalinina Natal’ya Mikhaylovna, Omsk State Technical University, Omsk, Russia

Candidate of Economic Sciences, Associate Professor, Associate Professor of Management and Service Department, Omsk State Technical University (OmSTU), Omsk.

Khrapova Elena Valer’yevna, Omsk State Technical University, Omsk, Russia

Candidate of Economic Sciences, Associate Professor of Management and Service Department, OmSTU, Omsk.

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Abstract views: 32

Published

2023-09-28

How to Cite

Kalinina Н. М., & Khrapova Е. В. (2023). Assessment of the quality of service in the field of real estate transactions: modern methodological approaches. Omsk Scientific Bulletin. Series Society. History. Modernity, 8(3), 131–137. https://doi.org/10.25206/2542-0488-2023-8-3-131-137

Issue

Vol. 8 No. 3 (2023)

Section

Economy

License

Non-exclusive rights to the article are transferred to the journal in full accordance with the Creative Commons License BY-NC-SA 4.0 «Attribution-NonCommercial-ShareAlike 4.0 Worldwide License (CC BY-NC-SA 4.0»)

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